Frills Platter

ONLINE PURCHASES

Full-priced merchandise that is unworn, unwashed, and in original condition with tags and packaging intact, may be returned for store credit or exchange only when received back to seren within 10 days of your order’s original delivery date.

Once your return is received and approved, a store credit will be issued within 2-3 business days.

Customers are responsible for the cost of return shipping when mailing items back to us. Additionally, a $9.95 shipping & handling fee will be deducted from your store credit to cover the cost of the original shipping on your order.

We reserve the right to refuse returns sent back outside of this timeframe or that do not meet our condition requirements. Sale items, accessories, jewelry, swimwear, intimates and items without original tags are final sale and not eligible for return.

To initiate a return, please contact us at with your order number and details about your return.

Return Address:
seren - attn: Returns
7400 Rancharrah Pkwy, Suite 160
Reno, NV 89511

INSTORE PURCHASES

Returns accepted within 7 days for store credit or exchange. No refunds.

Items must be unworn, unwashed, and in original condition, with tags attached. Sale items, accessories, jewelry, swimwear, intimates, and items without original tags are final sale and not eligible for return.